Delivery information

Delivery Information

All our deliveries are transported by van or truck and are usually delivered within 5 working days. Once you have placed an order we will contact you to arrange a delivery date and time. Geographical restrictions apply – Service only available within Norfolk or a 30 mile radius of our store.

Pricing

Product prices shown on our site exclude delivery charges which is added during checkout. Our charging policy for orders is as follows:

Deliveries within a 30 mile radius of our store*:

ORDERS UNDER £30.00

£5.00 within 2 mile radius  |  £10 up to 10 mile radius   | £15 up to 25 mile radius

ORDERS OVER £30.00

FREE within 2 mile radius  |  £10 up to 10 mile radius   | £15 up to 25 mile radius

*For deliveries over 30 miles distance please phone us for a quote.

Click & Collect

At our Acle store is FREE. Please call us to confirm your collection to avoid any delay.

Other Information

Delivery charges are incurred per order and not per item. Most orders require a signature on delivery which is normally between 8am and 6pm.

Orders can only be sent to one designated delivery address which can be different to your billing address.

In the event that we cannot deliver your order we will endeavour to inform you within three working days. If we attempt delivery and there is no-one available to collect we will charge an additional fee for redelivery.